Privacy policy

Last Updated: January, 2026

Kunda Kids Ltd (“Kunda Kids”, “we”, “us” or “our”) is committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, products and services.

Kunda Kids creates children’s media, educational content and merchandise, including our flagship show, Kunda and Friends. We take particular care when handling data relating to families and children.

1. Who We Are

Kunda Kids Ltd is a UK-based company providing children’s media, educational resources and e-commerce products. For data protection law, Kunda Kids Ltd is the “data controller” of your personal information.

2. The Information We Collect

We may collect and process the following types of information:

Information you provide directly

  • Name, email address, phone number and postal address
  • Billing and shipping details when you place an order
  • Account information if you create an account
  • Communications you send to us, including emails, contact forms or customer service messages
  • Feedback, reviews or survey responses

Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and interactions with our website
  • Cookies and similar tracking technologies

Children’s information

Kunda Kids does not knowingly collect personal data directly from children under 16 without parental consent. Our website and online store are intended for use by parents, guardians and adults.

If you believe we have inadvertently collected personal data from a child, please contact us immediately so we can delete it.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Deliver products and services
  • Communicate with you about your purchases or enquiries
  • Provide customer support
  • Improve our website, products and services
  • Send marketing communications where you have opted in
  • Comply with legal and regulatory obligations

We only use your data where we have a lawful basis to do so, including the performance of a contract, legitimate interests, legal obligations, or your consent. Our legitimate interests include improving our products and services, preventing fraud, and ensuring the security and operational integrity of our network and information systems.

4. Marketing Communications

If you opt in, we may send you updates about Kunda Kids, Kunda and Friends, new products, events or offers.

You can unsubscribe from marketing emails at any time by using the link in the email or contacting us directly.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Sharing Your Information

We only share your information where necessary and with trusted partners, including:

  • Payment processors to securely process transactions
  • Fulfilment and logistics partners to deliver your orders
  • Technology providers that support our website and systems
  • Professional advisers, such as accountants or legal advisers, are required

All third parties are required to protect your data and use it only for the purposes agreed with us.

6. International Transfers

Some of our service providers are based outside the UK or the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting or reporting requirements.

When your information is no longer required, it is securely deleted or anonymised.

8. Your Rights

Under UK and EU data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request the deletion of your data in certain circumstances

9. Cookies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site.

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

10. Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access or disclosure. These measures include:

  • Encryption: Implementing industry-standard encryption protocols to protect data both in transit and at rest.
  • Access Control: Restricting access to personal information to only those employees, contractors, and agents who require it to perform their job duties.
  • Regular Auditing: Conducting periodic security assessments and audits to ensure a high level of data protection.

While no system is entirely secure, we work hard to ensure your data is treated with care and respect.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or how we operate. Any updates will be posted on this page, with the revised date shown at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@kundakids.com
Company: Kunda Kids Ltd
Country: United Kingdom

Thank you for trusting Kunda Kids. Protecting your privacy and your family’s information is a responsibility we take seriously.